We make every attempt to respond promptly to your e-mails. In addition, please do not send any time sensitive requests through this e-mail feature. For your protection please do not submit any social security numbers, account numbers, or other confidential information through our standard e-mail feature. By its nature, e-mail is not secure.
For general inquiry, information about our products and services, opening a new account, or questions concerning your online account(s), please contact us at:
We do not accept e-mail for reporting lost or stolen ATM cards. If you wish to place a stop payment, report a lost/stolen ATM card, you must contact us by phone at the numbers listed below.
BY PHONE:
For general inquiry or information about your account(s) or about our products and services, including placing a stop payment or reporting a lost/stolen ATM card during our hours of operations, please call us at:
1-800-797-MECH (6324)
Monday - Friday 7:00 AM to 11 PM
Saturday - Sunday 7:00 AM to 4:00 PM
If you would like to report a lost/stolen ATM card after our hours of operations, please contact us at:
1-888-849-6046 After hours of operations.
If you would like to use our automated TeleBanking service please call:
1-888-400-MECH (6324)
24 hours a day, 7 days a week.
BY US MAIL:
You may also mail us with questions/inquiries at the following address:
